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Remote Support

Remote Support

Remote support enables us to fix most of your software problems without the need to visit you. Providing you have a working Internet connection, it is often much quicker & cheaper to assist you remotely.

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Remote support is so simple and convenient. When instructed by one of our Technicians, please follow the instructions below to get up and running with TeamViewer

Step 1

Click here or on the logo below to download TeamViewer Quick Setup

Team Viewer Logo

Step 2 (when using Internet Explorer or Microsoft Edge)

When using Internet Explorer or Microsoft Edge, you will be asked if you want to Run/Open/Save TeamViewerQS.exe. Please choose ‘Run’ or ‘Open’ from the list of options. This will run Teamviewer without saving or installing it to your computer.

TeamViewer Security Prompt

Step 2 (when using Google Chrome)

When using Google Chrome, you will need to click on the file in the downloads bar at the bottom of the browser window. This will launch TeamViewer.

TeamViewer Download Google Chrome

Step 3

Finally, provide us with your TeamViewer ID & password. That?s all we need to connect to your computer. Sit back and let us work our magic!

TeamViewer Screenshot

By providing us with your TeamViewer access code you are to the following terms & conditions

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